Online Appointments and Test Results
- Weston Creek Medical Practice, Canberra
We are pleased to have worked closely with AlphaDoc to develop an online portal that not just allows our patients to book and manage their appointments online, but also to check on their blood/Xray/Ultrasound test results. We become one of the first few medical practices in the whole of Australia and the first practice in Canberra to provide our clients with this facility.AlphaDoc uses industry standard security technologies including TLS 1.2 encryption with ECDHE_RSA and AES_128_GCM achieving an A+ standard on the Qualys SSL Labs SSL test. AlphaDoc has also secured Comodo PCI DSS compliance pass. Although AlphaDoc doesn't deal with Credit Card or Banking information, the company has voluntarily sought to achieve PCI DSS(Payment Card Industry Data Security Standard) in order to reassure their clients of the high security standards it seeks to achieve and maintain. Communication with external servers are achieved using SSL Tunnels/VPNs. AlphaDoc does not keep any clinical information on their servers, but any client information including name, phone numbers and even email addresses are kept encrypted in their resting state so that any potential security breach doesn't lead to leakage of any sensitive information. The app also uses two step authentication(or two factor authentication) for login which is especially required if the client wishes to turn on the Test Results Feature. One would find that the site's security protocols are even stronger than some of the banking sites.